AMAL ISSA
Privacy Policy
At AMAL ISSA, your privacy is treated with the same care as our couture. This policy explains what information we collect when you browse our atelier, place an order, or contact us, and how we use and protect it.
01 Information We Collect
When you place an order or reach out to us, we collect the details you provide, such as your name, phone number, email address, delivery address, and any notes you share. We may also collect basic, non-identifying information about how you browse our site to help us improve it.
02 How We Use Your Information
We use your information to process and fulfil your orders, arrange delivery, and respond to your enquiries. With your consent, we may also keep you informed about new collections and atelier news.
03 WhatsApp Ordering & Communication
Orders are confirmed through WhatsApp, so when you check out you are directed to a pre-filled message containing your order summary and the details you entered.
Your conversations with us on WhatsApp are governed by WhatsApp's own privacy practices, and we use them solely to confirm, coordinate, and complete your order.
04 Cookies & Local Storage
Your shopping bag is saved directly in your browser using local storage, so its contents remain on your device and are not held on our servers until you check out. We may use minimal cookies or similar technologies to remember your language preference and keep the site working smoothly.
05 Sharing & Third Parties
We do not sell or rent your personal information. We share it only with trusted partners who help us operate, such as delivery and messaging providers, and only to the extent needed to fulfil your order or as required by law.
06 Data Security
We take reasonable measures to protect your information against unauthorised access, loss, or misuse. While no method of transmission over the internet is entirely secure, we work to keep your details safe at every step.
07 Your Rights & Contact
You may request access to, correction of, or deletion of your personal information at any time, and you can withdraw your consent to marketing messages whenever you wish. To exercise these rights or ask any question about your privacy, please contact us through the channels listed on our Contact page.